A smaller text A normal text A larger text

CFB System Notices

For information on CFB system upgrades, planned maintenance, and service alerts that affect the CFB website, C-Access, C-SMART, or IEDS, please see below.

If you notice or experience service interruptions other than during the listed dates and times, please alert the CFB at CSUmail@nyccfb.info for candidate-related issues and IEMail@nyccfb.info for issues related to independent spenders.

Service Notices
BOE Disclosure Notices

Please note that C-Access and C-SMART are regularly updated and maintained on Wednesday evenings from 9:00 pm to 11:00 pm. During this period, users will receive an error message and are automatically logged out of their accounts.

This table covers information beginning in January 2018.

Last updated 5/7/19, 12:00 pm.

Issue Status Duration Impacted Services Description
Unplanned Interruption Resolved October 4, 2019, 10 PM - 10/5/19 at 11pm for website, 10/6/19 6am for C-SMART C-SMART, Website  Due to issues with an expired SSL certificate the website was showing a warning (but was available), while C-SMART was unavailable.
Unplanned Interruption Resolved Undetermined at this time C-SMART C-SMART down due to an expired SSL certificate
Service Interruption Resolved July 29, 2019, 11:55 AM – 12:09 PM C-Access C-Access experienced a brief outage.
Service Interruption Resolved July 25, 2019, 12:28 PM – 1:00 PM C-Access C-Access experienced a brief outage.
Service Interruption Resolved July 24, 2019, 1:00 PM – 1:15 PM C-Access C-Access experienced a brief outage.
Service Interruption Resolved July 23, 2019, 7:00 AM – 8:28 AM C-Access C-Access experienced a brief outage.
Systems unavailable Resolved May 4, 2019, 1:30 pm – May 4, 2019, 5:30 pm Website, C-Access, C-SMART, Intranet, OnBase In the early afternoon on Saturday, C-Access, C-SMART, and the CFB website experienced a brief outage. The issue was resolved by that evening.
Service Interruption Resolved April 29, 2019, 6:00 pm – April 30, 2019, 4:00 pm C-SMART C-SMART experienced a brief outage that was resolved within 24 hours.
Service Interruption Resolved April 12, 2019, 11:25 am – 12:15 pm C-Access C-Access underwent a brief interruption that lasted less than an hour.
Service Interruption Resolved March 26, 2019, 1:20 am – 9:45 am C-SMART &
C-Access
C-Access and C-SMART experienced a brief outage early on Tuesday morning. The issue was resolved by 9:45 am.
Service Interruption Resolved March 4, 2019, 12:30 am – 6:45 am C-SMART &
C-Access
C-Access and C-SMART experienced a brief outage early on Monday morning. The issue was resolved by 6:45 am.
Service Interruption Resolved February 3, 2019, 6:00 pm – February 4, 2019 10:00 am C-SMART &
C-Access
C-Access and C-SMART experienced a brief outage starting on Sunday evening. The issue was resolved by 10:00 am Monday morning.
Maintenance Complete January 16, 2019, 10:30 am – 12:30 pm C-SMART &
C-Access
C-SMART and C-Access down for maintenance.
Maintenance Complete December 10, 2018, 9:00 pm – 11:30 pm C-SMART &
C-Access
C-SMART and C-Access down for maintenance.
Maintenance Complete November 30, 2018, 6:00 pm – 12:00 am C-SMART &
C-Access
C-SMART and C-Access down for maintenance.
Maintenance Complete November 26, 2018, 9:00 am – 12:00 pm C-SMART &
C-Access
C-SMART and C-Access down for maintenance.
Maintenance Complete August 15, 2018, 9:00 am - 12:00 pm C-SMART &
C-Access
C-SMART and C-Access down for periodic maintenance.
Unplanned Interruption Resolved August 13, 2018 12:00 am - 11:00 am C-SMART &
C-Access
C-Access and C-SMART experienced a brief outage around midnight on Sunday. The issue was resolved by late Monday morning.
 Maintenance Complete August 9, 2018, 9:00 am - 12:00 pm  C-Access;
C-SMART 
C-Access and C-SMART will be unavailable during this period for periodic maintenance.
 Unplanned Interruption Complete August 2, 2018, 8:00 am - August 3, 1:43 pm NYC Votes Contribute Contribute experienced a brief outage which was resolved by the following afternoon.
 Maintenance Complete August 1, 2018, 9:00 pm - 11:00 pm C-Access;
C-SMART 
C-SMART and C-Access down for periodic maintenance.
 Maintenance Complete July 25, 2018, 9:00 pm - 11:00 pm C-Access;
C-SMART 
C-SMART and C-Access down for periodic maintenance.
 Unplanned Interruption Resolved July 24, 2018, 1:20 am - 9:00 am C-Access;
C-SMART 
C-Access experienced an outage overnight and was brought back online the following morning.
 Unplanned Interruption Resolved July 23, 2018, 12:30 pm - 12:45 pm.  C-Access;
C-SMART 
C-Access went offline for approximately fifteen minutes in an unexpected outage. 
 Maintenance Complete July 11, 2018, 9:00 pm - 11:00 pm C-Access;
C-SMART 
C-SMART and C-Access down for periodic maintenance.
 Maintenance Complete July 4, 2018, 9:00 pm - 11:00 pm  C-Access;
C-SMART 
C-SMART and C-Access down for periodic maintenance.
 Unplanned Interruption  Resolved June 29, 2018, 1:00 am - 5:00 am C-Access;
C-SMART 
An outage prevented access to the CFB website and C-Access for approximately four hours. Both were brought back online soon after.
 System Upgrade  Resolved May 30, 2018, 9:00 am - 12:00 pm  C-Access;
C-SMART 
C-SMART and C-Access were unavailable the morning of May 30, 2018 in order to implement a planned C-SMART upgrade. 
Maintenance Complete May 16, 2018, 9:00 pm - 11:00 pm C-Access;
C-SMART 
C-SMART and C-Access down for periodic maintenance.
Maintenance Complete May 9, 2018, 9:00 pm - 11:00 pm C-Access;
C-SMART 
C-SMART and C-Access down for periodic maintenance.
Maintenance Complete April 4, 2018, 9:00 pm - 12:00 am C-Access;
C-SMART 
C-SMART and C-Access down for periodic maintenance.
Maintenance Complete March 28, 2018, 9:00 pm - 12:00 am C-Access;
C-SMART 
C-SMART and C-Access down for periodic maintenance.
Unplanned Interruption  Resolved February 21, 2018, 3:47 am - 9:40 am C-Access C-Access was unavailable the morning of February 21, 2018. Users who logged in during this period received an error message and could not access their C-Access accounts. 

 

This table covers information beginning in January 2018.

Below is information on instances of discrepancies between C-SMART and the NYS BOE’s reporting requirements, as required by Campaign Finance Act §3-708(7)(b).

CATEGORY

SYSTEM STATUS

DATE & TIME

SYSTEM

DESCRIPTION